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job ad | Customer Service Engineer
 

Customer Service Engineer  



Driving the tiny changes that change everything! Are you ready to help drive these changes?


Veeco Instruments GmbH has an exciting opportunity for a Customer Service Engineer focused on our Epitaxy (MOCVD/MBE) production tools. We are seeking a focused and motivated self-starter responsible for delivering services to assigned customers to ensure efficient operations and high levels of satisfaction.

RESPONSIBILITIES
Installation, commissioning, preventive maintenance and customer briefing. For this purpose short 
      travel activities, abroad and domestic, are required
Customer support in technical and application matters
Customer training in house or at customer site
Conflict resolution & problem escalation
Strong working relationship and communications with customer
Effective service team member


QUALIFICATIONS
The successful candidate ideally possesses knowledge in handling process equipment production tools already. A university degree in engineering preferred. Excellent analytical/troubleshooting skills and electronical competence. Ability and willingness to travel. Strong computer literacy and English communication skills required.

We offer an interesting work environment with a lot of individual responsibilities and perspectives in a global wide acting company, social achievements, a pleasant work climate as well as a company car. The new hire will be trained in our plants in the USA.
If interested please send your CV via email to Adelbert Dorotik and include cover letters and salary requirements.


Veeco Instruments GmbH
Adelbert Dorotik
Dynamostrasse 19
68165 Mannheim

Tel: 0621-8421010
Adelbert Dorotik


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